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Dancer's Image

849 Washington St
Newton, MA 02460
Phone: (617) 964-4070
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User Reviews for Dancer's Image

1 Star Rating: Not Recommended

07/22/2008 Posted by CortneyLee

I am a professional ballet dancer, who got under a terrible service of this dance supply store. The owner is ridiculously rude, I've never seen such bad customer service of a dance store. I was shocked by the way I was treated there. She literary made me cry! I don't know how can they talk to their customers with such attitude and rudeness. Not only the owner is rude to the customers, but also very greedy about the cost of the dance items. I was trying to get a discount because of the school I go to, but instead I was almost yelled at... People who work there are extremely obnoxious.People, keep off that store for your own sake! It was a huge mistake of me getting in that store.

5 Star Rating: Highly Recommended

07/20/2008 Posted by LevineJA

My child and I go to Dancer's Image just about once a year for shoes and we are always served quite well. The staff is friendly and very sociable. They do a very thorough job of ensuring that one is getiing the best fit depending on foot size, expected growth, and shoe type. We have always been serviced very well. On our last visit, actually, we all decided that no purchase was necessary as my child's current shoes were fine for the foreseeable future. So, I expect to be back probably in about 6 months (rather than a year). Their recently expanded store space now gives everyone a bit more breathing room - so even more pleasant to be there. Metered and free parking available. Summer hours a bit difficult for working parents, but staff is flexible if you make prior arrangements.

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